Terms and Conditions of Sale

1. Quote Duration

Unless otherwise stated by Meka 3D Printing Pte Ltd all quotes are valid for 30 days.

2. Purchase Price 

The unit price does not include any sales, use, exercise or similar taxes.

Goods and Services Tax in Singapore is included in the sale price, unless otherwise stated.

Customers are responsible for such tax, unless a tax exemption certificate is presented.

3. Payment 

Purchase order is accepted. Unless otherwise stated, payment is required at the time of delivery.

4. Shipping 

Meka 3D Printing Pte Ltd will use its choice of carrier to ship all Product unless an alternate carrier is designated by Customer. Unless otherwise stated, Customer is responsible for any insurance and shipping related charges and expenses.

5. Excusable Delays 

Meka 3D Printing Pte Ltd will not be liable for any damages including incidental or consequential damages, or liquidated damages, or any delays on delivery or failure to perform due to causes beyond control.

 

6. No Return, No Refund 

Our products are made to the company standard using the best material possible. All printers have gone through individual print tests, have passed quality checks before shipping. All purchases are final, no returns.

 

7. Limited Warranty 

Meka 3D Printing Pte Ltd warrants any fully assembled product by Meka 3D Printing Pte Ltd to be free of defects in material and workmanship for one year after proof of delivery.

a. Any defective part and/or missing part will be replaced within 30 days of delivery. This replacement is limited only to parts supplied by Meka 3D Printing Pte Ltd. No third party parts will be replaced. Meka 3D Printing Pte Ltd is not liable for any defects in workmanship performed by non-Meka 3D Printing Pte Ltd personnel.

b. During the warranty period, Meka 3D Printing Pte Ltd will repair or replace the components of a Product proven to be defective. This warranty shall not apply to Products that have been damaged by unreasonable use, accident, negligence, or modification performed by users without Meka 3D Printing Pte Ltd company’s written authorization.

 

8. Order Cancellation 

Orders can be cancelled within 5 calendar days. All cancellations must be in writing and are subject to 10% cancellation fee. No cancellation for any custom-made order.

 

9. Limited Liability 

Meka 3D Printing Pte Ltd shall not be liable for any lost profits, time, or any other economic loss, or any direct, indirect, special, consequential, incidental or other similar damages arising out of any breach of this Agreement by Meka 3D Printing Pte Ltd, any obligations of Meka 3D Printing Pte Ltd pursuant to this Agreement, or the failure of Products to perform in any particular manner.

 

10. Force Majeure 

In the event either party is unable to perform its obligations under the terms of this Agreement because of acts of God, strikes, pandemics, failure or damage reasonably beyond its control, or other causes reasonably beyond its control, Meka 3D Printing Pte Ltd shall not be liable for damages resulting from such failure to perform or otherwise from such causes.